- #RUBOTTED TREND MICRO DOWNLOAD INSTALL#
- #RUBOTTED TREND MICRO DOWNLOAD UPDATE#
- #RUBOTTED TREND MICRO DOWNLOAD SOFTWARE#
- #RUBOTTED TREND MICRO DOWNLOAD DOWNLOAD#
I explained that I absolutely did not want anything deactivated in complete fear that the computer I just spent so much to fix would crash yet again. The Trend Micro representative informed me that I should have called Trend Micro if I was experiencing a virus on my computer and that if a $55.95 refund is granted the program I had just spent over $200 on would be deactivated immediately from my computer. I firmly, but politely (which took a lot of strength at this point) asked for a refund. I explained that not only did I have to invest another $139.32 into my computer to have the problems that Trend Micro caused fixed but will also be experiencing the joy of a huge cell phone bill after spending 6 HOURS on the phone. I emphasized how the security program that I purchased to protect my computer had not only failed but actually shut down my internet and caused a virus. I explained the blow-by-blow inconveniences that the Trend Micro programs had caused me. My next phone call was back to the Trend Micro customer service to inform them of the hell on earth that I had just experienced for the past 6 HOURS.
Three hours later, Dell was finished uninstalling the old Trend Micro program, fixed my drivers, removed a virus that Trend Micro’s uninstallation caused, successfully downloaded the Trend Micro Titaminum security program that I had already purchased at the beginning of all of this for $55.95, and had my internet up and running again. I was then informed that it would cost me $139.32 to fix the problem. Right away, my Dell rep knew exactly what the problem was! Dell informed me that my problem is that when Trend Micro’s program subscriptions expire they put out a firewall which corrupts the computers drivers. I was on the phone with a Dell representative for over three hours. So, I then called Dell’s Technical Support 1-80. I’m thinking that it is getting late and I really need my computer fixed. My internet service provider then advised me that I would have to call Dell, the maker of my computer, to fix the problem. I then called my internet service provider who also ran me through over an hour’s worth of unsuccessful instructions over the phone.
#RUBOTTED TREND MICRO DOWNLOAD INSTALL#
Jed would not acknowledge the obvious connection to the problem and continued to tell me to call my internet service provider because Trend Micro could not help me install the new program until my internet connection was working again. I calmly explained that I did not have a problem with my internet connection until the very second that I followed the steps in the e-mail to uninstall my old Trend Micro program. Jed asked me to follow his verbal instructions to fix the problem, which I did, but when nothing worked Jed became rude and told me that I had to call my internet service provider because at this point the problem was no longer associated with Trend Micro. I called Trend Micro customer service again and spoke with Jed. I could no longer access the internet therefore, I could not access the second e-mail with the steps to install the new program. To my disbelief, as soon as the steps were finished to uninstall the old program, my internet connection completely stopped working. We said good-bye and I then followed the steps in the first e-mail to uninstall the old program. The second e-mail had the step to install the new program. David said he would send me two e-mails: The first e-mail included the steps to uninstall the old program. David informed me that I had to uninstall my old Trend Micro program before I would be able to successfully install the upgraded Titanium program. I called Trend Micro customer service 1-80 and spoke with David.
#RUBOTTED TREND MICRO DOWNLOAD DOWNLOAD#
The problems began when I was unable to download the new program that I had just purchased on my credit card. So of course, I purchased the upgraded Titanium program for $55.95.
I looked on the Trend Micro website and found an upgraded version called “Trend Micro Titanium Maximum Security.” The price difference was minimal and the upgraded version advertised much more protection. I still think I will reinstall Saturday while watching games on tv.Here is how it all began: I had a 1-year subscription to the “Trend Micro PC-cillin” internet security program. I'm about ready to delete that and install Avast. Delete it and install the Force something from my Embarq ISP. So I delete it and install Trend Micro's virus checker and it finds nothing.
#RUBOTTED TREND MICRO DOWNLOAD UPDATE#
Can't think of the name of that thing right now.Īnyway at the same time I get this Trend Micro message I can no longer update AVG. Virus? that would tell you had an infection, hope you click on it so it sends you to their siteįor a cleaning, only to get really infected. I can't get it to change to the other kernal to Gives me the option of going to Trend Micro Housecall website to run a scan.
#RUBOTTED TREND MICRO DOWNLOAD SOFTWARE#
This thing tells me that someone has remotely launched malicious software on my machine.
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